Terms & Conditions / Shipping Charges
| CONTACT US |
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If you cannot find what you are looking for then then please contact us by any of the following means. By email: Info@smithselectrical.co.uk Our Contact details are: B E F LTD T/A SMITHS ELECTRICAL SUPPLIES TELEPHONE: 0151 647 4020 FAX: 0151 647 4021 |
| TERMS & CONDITIONS |
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MAKING A PURCHASE Making a purchase could not be easier, just browse our store, add any items that you wish to buy into the shopping cart. After you have finished selecting your items click on CHECKOUT and then you will be asked for a few details that we need to be able to complete your order. We accept all major credit/debit cards except for AMEX (AMERICAN EXPRESS) We do not charge for an item until it is ready for shipping. You will receive a V.A.T invoice with your goods. Back-ordered goods are not charged until they are shipped. All products are covered by our 7 Day Money Back Guarantee - if for any reason at all you are not completely happy with a product, we will refund you in full (or exchange your product if you prefer) and we’ll do this as quickly as possible. BACK ORDERS If any item you order is out of stock it will be placed on Back Order for you.You will be e-mailed with the option to cancel your order if you prefer not to wait . TAX CHARGES For orders placed from within the U.K.15.00% VAT will be added. All other orders are VAT free. Please contact us regarding shipping charges for all orders outside the U.K. CREDIT CARD SECURITY When an order is placed on our web site, credit card details are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website. This site may contain technical inaccuracies, graphical or typographical errors. The information appearing on this site is for general guidance purposes only. You are urged to consult with your own professional advisors before taking any action based on any information appearing on this site or any Web site to which it may be linked ( These sites are not under our control and we are not responsible in any way for any of their contents ). B E F Ltd t/a Smiths Electrical Supplies makes no representations or warranties of any kind with respect to the accuracy of the information and related graphics published in this site and disclaims all such representations and warranties. B E F Ltd t/a Smiths Electrical Supplies reserves the right at any time to revise its prices or the details given on this site without notice. |
| SHIPPING and HANDLING |
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ORDER PROCESSING OFFICE HOURS Shipping And Handling Northern Ireland. Highlands and Offshore Islands are defined by Postcode areas: BT, IM, TR21 to TR25. IV, HS, KA27 to KA28, KW, PA20 to PA49, PA60 to PA78, PH17 to PH26, PH30 to PH44, and ZE. Delivery is FREE on Orders of £225.00 (ex VAT) or more. Orders less than £225.00 are subject to a contribution towards delivery of £20.00 (+VAT). Channel Islands and Southern Ireland. Delivery is FREE on Orders of £250.00 (ex VAT) or more. Orders less than £250.00 are subject to a contribution towards delivery of £29.75 (+VAT). Mainland UK are Postcode areas not mentioned above. Delivery is FREE on Orders of £200.00 (ex VAT) or more. Orders less than £200.00 are subject to a contribution towards delivery of £12.50 (+VAT). |
| PRODUCT TERMS. |
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B E F Ltd t/a Smiths Electrical Supplies carry thousands of items in stock in our warehouse, however some items may be out of stock due to demand and some will need to be specially ordered. We take no responsibility for people arranging contractors to fit items and not receiving their items in time. If items are required urgently you should check with us first before ordering. This can be done by e-mail or by phone (Refer to "Contact us" page for details).
Items in stock will be dispatched as soon as the order is received and we would like to stress that items not in stock will be ordered immediately. Our standard delivery is approxiamatly 2-3 working days from order date but in the event of it being longer we will notify you asap.
We would like to thank all customers for your business and for using our website.
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